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FAQ's
About Promotional Products
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How do I know my order will be delivered on time? | |
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A.
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You are guaranteed delivery on time. Our track record is 100%. | |
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Do you accept credit cards? | |
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Yes, we accept Visa, MasterCard and American Express. We also accept company checks and cash. | |
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Q.
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I'm ordering late, can I get my product on time? | |
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A.
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If you need imprinted products quickly we'll show you products in your budget that can be delivered when you need them. We guarantee 100% on-time delivery. | |
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How far in advance do I need to order in order to get my product on time? | |
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A.
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It varies with the product you order, anywhere from 1 week to 2 months. Call us to discuss your project and we'll let you know the lead times. | |
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Q.
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It's absolutely critical my products arrive on time. I've been burned before. How can you assure me it will be delivered on-time? | |
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Your delivery date is a top priority. We use a system to process and track every order, that's why we guarantee 100% on time delivery and have a 100% track record of on-time delivery. | |
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What steps do you take to ensure my order is printed correctly? We have several versions of our logo. | |
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Many of our clients have several versions of their logo. We use a proofing and labeling system that ensures the right logo is imprinted on your order. Our quality assurance system double checks your order for the quantity of items, your product number, sizes and colors to ensure accuracy. The Andrew's staff members are full time, promotional products specialists trained to watch all these important details. Making you look good and taking care of all the details so you can relax and focus on other things is our goal. |
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Are corporate gifts tax deductible? | |
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In most cases a gift with your logo on it is 100% tax deductible. This is a great way to save extra money on corporate gifts. Please consult your tax accountant to see how this applies to your company. | |
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Is business clothing tax deductible? | |
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Clothing that has your logo on it and uniforms are usually tax deductible. Please consult your tax accountant to see how this applies to your company. | |
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Q.
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I'd like to put our logo on items but don't know what to order that will bring results and fit my budget. Can you help me? | |
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Yes. We're experts at helping you choose items to accomplish your goals. Andrew's staff members attend training and seminars to stay up to date with industry trends, learn about new products, and stay on the cutting edge of incentive and promotional programs in order to help you be more successful. | |
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Who do I call to find out the status of my order? | |
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Your Andrew's representative will call or email you regularly to let you know the status of your order. Anytime you call anyone who answers the phone will be happy to update you. | |
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I don't have a large budget; does that mean I'm limited to cheesy items? | |
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A.
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You have over 350,000 items to choose from, many are inexpensive, durable items. Let us know your budget, the quantity you need and your audience and we'll help you find products you'll feel proud to put your company logo on, products that will look good and give years of use. | |
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Can you show me how to get the quality I want and still save money? | |
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If you like saving money we can show you how to get the quality and products you want and save money by ordering in advance and sometimes ordering slightly larger quantities. | |
Contact us or call us, 253-394-0101 today for help with promotional or imprinted products.
Your promotional products delivered right and on time, every time, guaranteed!
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Andrew's
Promotional Products, Inc.
3902 W Valley Hwy. N, Ste 506, Auburn, WA 98001, USA
800-603-2053 / 253-394-0101 or 253-394-0102 Fax:
253-394-0104
info@andrewsinc.com
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